ISHCMC · SchoolsBuddy

SchoolsBuddy Parent Guide

The school’s Parent Guideline (V2.1) as short steps with real phone screenshots. The red box shows where to tap. Tap any picture to enlarge it.

1

Log in to SchoolsBuddy

Every parent signs in through ParentID Passport, the school’s parent login.

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Before you begin
  • Use Google Chrome for the best experience.
  • Have your parent school email and password ready.
  • Need help logging in? Email helpdesk@ishcmc.edu.vn
  1. 1

    Open the website

    Open Chrome and go to ishcmc.schoolsbuddy.net.

  2. 2

    Choose ParentID Passport

    Skip the Email and Password boxes at the top. Parents always tap ParentID Passport at the bottom.

  3. 3

    Option 1: quick social login

    If your school email is linked to Apple, Facebook, Google or Microsoft, tap that button under “Or sign in with”. Recommended

  4. 4

    Option 2: email and password

    Type your parent email and password, then tap the blue Log In button.

  5. 5

    No password yet, or forgot it?

    Tap Forgot Password? above the Log In button.

  6. 6

    Reset your password

    Enter your username or parent email and tap Submit. Open the email link, set a new password, then log in as in step 4.

  7. 7

    You’re in

    You land on your SchoolsBuddy Dashboard. Next time, ParentID Passport may remember you and take you straight here.

2

Sign up for clubs & activities

Clubs and ASAs are allocated by preference, not first come, first served.

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How preference sign-up works
  • Rank up to 3 activities per day: 1 = most preferred, 3 = least preferred. Example for Monday: Chess Club (1), Art Class (2), Soccer (3).
  • Automatic allocation: after sign-up closes, SchoolsBuddy allocates places from your preferences, the places available and the timetable.
  1. 1

    Open Activities, Clubs & Bookings

    On the Dashboard, tap Activities, Clubs & Bookings (or open it from the ☰ menu).

  2. 2

    Pick the right season

    Find the sign-up for the current season, e.g. Primary Clubs and Activities, Season 2, check the closing date, and tap Choose (it shows Review / Choose once you have choices).

  3. 3

    Read how it works

    The top of the page explains the four steps: choose, make choices, submit, await allocation.

  4. 4

    Open a weekday

    Tap a day, e.g. Monday, to see that day’s activities. Only make choices for days you want an activity.

  5. 5

    Check the details

    Each activity shows the time, fee, room and number of places.

  6. 6

    Tick 1, 2 or 3

    Under your child’s name, tick 1 (1st choice), 2 or 3. N/A means no activity. To change a tick, untick it first.

  7. 7

    Example: first choice

    Here Pref 1 is ticked for 3d-Pen Artists on Monday.

  8. 8

    Save or continue

    Tap Save for Later to keep a draft, or Next when every day is done.

  9. 9

    Review, then submit

    The review page lists each child’s choices by day. When it is right, tap Submit to School and accept the terms. Your choices are not sent until you do this

  10. 10

    Check it was sent

    Back on the sign-up card, the number of choices per child turns green. If the card still says Review / Send, your choices are saved but not sent.

  11. 11

    Need to change something?

    Before the deadline, open the sign-up again, tap Amend choices (called “Edit choices” on some screens), adjust the ranking and submit again.

After you submit
  • A confirmation email with your preferences arrives straight away.
  • A final allocation email with times, fees and rooms comes after the school allocates places.
  • Allocated activities then appear in My Calendar.
3

Check your schedule

See every allocated activity, day by day.

  1. 1

    Open My Calendar

    Tap My Calendar on the Dashboard or in the ☰ menu.

  2. 2

    Pick the dates

    Choose a date range to see each day’s activities. It stays empty until places are allocated.

4

Send a join request

Some clubs (e.g. Orchestra) take requests instead of preferences.

  1. 1

    Tap Request to Join

    In Activities, Clubs & Bookings, find the club and tap Request to Join.

  2. 2

    Choose and send

    Select a day, tick Ask to join next to the activity, then tap Send Request.

    The number shown (e.g. 15) is the total number of seats, not the places still free.

  3. 3

    Wait for the email

    You will get an email saying the request was approved or rejected.

5

Stay informed

SchoolsBuddy sends updates by email and keeps a copy in Messages.

▶ Watch the video
  1. 1

    Watch your email

    Emails come from noreply@schoolsbuddy.com, shown as ISHCMC. Look for subjects such as ASA Confirmation and Join Request Approved. Reply or follow the steps when a message asks you to act, e.g. to confirm an absence.

  2. 2

    Read messages in the app

    Every message is also in Messages → Inbox.

6

Troubleshooting & FAQs

Quick answers to the most common problems.

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I can’t log in.

Check you are using your parent school email. Still stuck? Email helpdesk@ishcmc.edu.vn.

I forgot my password.

Tap Forgot Password? on the ParentID Passport page (see section 1), or email the helpdesk.

I didn’t get a confirmation email.

Check your Spam/Junk folder. Open SchoolsBuddy again and check the sign-up card shows your choices as sent. Still missing? Send a screenshot to the helpdesk.

I want to change my preferences.

Before the deadline: Activities, Clubs & Bookings → open the sign-up → Amend choices → update → submit again.

I submitted the wrong ranking.

No problem: edit and resubmit any time before the deadline.

My join request was rejected.

Read the reason in the email and contact the school if you need help.

I can’t find the right term, or my child’s activities.

Make sure you opened the correct season’s sign-up card (check the season name and closing date).

The site isn’t working properly.

Refresh the page, try an incognito window, check your internet, or try another browser or device. Logging out and back in also helps.

7

Quick start

The whole process on one card.

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Log inishcmc.schoolsbuddy.net → ParentID Passport → log in
Submit preferencesActivities, Clubs & Bookings → Choose → rank 1–3 → Submit to School
Check scheduleMy Calendar → pick dates
Join requestRequest to Join → choose the club → Send Request
Stay informedWatch emails from noreply@schoolsbuddy.com
Need help?Email helpdesk@ishcmc.edu.vn with a screenshot
8

Helpful tips

Small habits that avoid last-minute problems.

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Need support? Email the school IT helpdesk: helpdesk@ishcmc.edu.vn

Parent-made guide based on the school’s “SchoolsBuddy Parent Guideline V2.1”, not an official school page. Screenshots are from the real SchoolsBuddy site on 11 Nov 2026, with names replaced by “KEN (Demo)” and “KIM (Demo)”. Always register on SchoolsBuddy itself.